Privacy Policy

-Introductory-

As a service provider, we take the protection of your personal information very seriously and treat your personal data confidentially and in accordance with the legal data protection regulations and this privacy policy. Although the use of our website is possible without providing personal information such as name, address or e-mail address, it may be necessary to submit your personal information to us ,for example, as part of a booking request. In regards to the collection of your personal data, we adhere to the provisions of data protection law of the Federal Republic of Germany. In addition, the collection and use is always done on a voluntary basis and will not be passed on to third parties without your consent. For detailed information on a possible disclosure of personal information to third parties refer to items 2 and item 6 of this Privacy Policy.

In addition, we would like to point out that data transmission over the Internet can generally have security gaps (for example when communicating by e-mail) that have nothing to do with the use of our website. For that reason, a completely secure protection against unauthorized access by third parties is not possible.

The following is to inform you about the nature, scope and purpose of the collection and use of personal data. You can retrieve this information on our website at any time.
To use our services, it is unfortunately necessary that you agree to this Privacy Policy. If you do not want that, you should not use our services.

  1. Data transmission and logging to internal and statistical purposes

Your Internet browser automatically transmits the access to our website for technical reasons data to our web server. This is done by the respective side provider automatically collecting information in so-called “server log files” and stores that are just automatically transmitted by your browser. This is includes the date and time of access, URL of the referring website, retrieved file, amount of data sent, browser type and version, operating system and your IP address. This data is stored separately from other data that you enter while using our range and is not  saved, and merged with other data sources. A mapping of this data to a specific person is not possible for us. This data is used for statistical purposes and then deleted. We reserve the subsequent assessment of those data in advance in the event of the existence of concrete evidence of illegal use.
Collection, processing and use of personal data

  1. Collection, processing and use of personal data

Personal data is specific information about personal and factual circumstances of an identified or identifiable entity. These are, for example, information such as your name, birth date, address, e-mail address and telephone number.
You can visit our site without providing any information about yourself. We only store data without reference to individuals. This data is used solely to improve our offer and not as a  any conclusion on your person, as can be read in paragraph 1 of this privacy policy.

-Booking request on our Site

We collect, store and process your voluntarily submitted personal data in the booking request and is only required for this purpose.  This is of course necessary to arrange a final booking selected by the customer through the respective travel company.
For the transfer of personal data for the purpose of completing your booking request and the final booking, please read the following item 6 of this Privacy Policy.

-E-mail inquiry-

Personal information is also collected if you provide it to us voluntarily as part of an e-mail request. Your data from the e-mail including your specified contact is stored for processing the request and in the case of follow-up questions with us.

We use the data you provide exclusively for the purpose of processing the request. We expressly point out that NO NEWSLETTER SHIPPING  takes place as a result this data provided to us. (online Newsletter, see point 4 of this privacy policy detailed information).

-Contact form-

Furthermore, personal data is collected when you provide it voluntarily via the use of the available on the website contact form, and you agree in advance by ticking the box to the transmission of your personal information to us and their collection and processing. By clicking on the button “send” the data in an e-mail will be converted. Your data from the request form including contact details are stored for processing the request and in the case of follow-up questions with us.

We use the data you provide exclusively for the purpose of processing the request. We expressly point out that NO NEWSLETTER SHIPPING takes places as a result of data provided to us data (online Newsletter, see point 4 of this privacy policy detailed information).

  1. Third party personal data you provide on our website and sending

If you provide information to other persons, for example, in sending a booking request another or rename multiple people (passengers, etc.) are equally applicable to these personal data and processes. We point out that it is your responsibility to ensure that the person (s) through which you provide personal information and send us this, are aware of this process and have accepted, as we will be using their information. This information is used just as well, so that the corresponding points are your to personal data for the data of other persons.

  1. Registration for a newsletter

If we offer a newsletter with information about mediated us travel, etc., consent on your part is required by a clear and conscious action. Therefore, a subscription to the newsletter will be held with us exclusively via the so-called “double opt-in process.”

In this method, enter your e-mail address on our website in a very prominent newsletter subscription. This will describe the content, purpose and scope of your consent to order to receive our newsletter. Following this, you will receive a confirmation link to your e-mail address. Only by clicking on this activation link a newsletter subscription is active.

Of course you can unsubscribe to the newsletter at any time in  the future and so withdraw your consent. Please address the revocation to the following address which is located in the Contacts:

rs reisen & schlafen GmbH
Balli Damm 39
20095 Hamburg
Email: info@rsreisenundschlafen.com
Tel: +49 (0) 40 8821537 70

  1. Creating pseudonymous user profiles for web analytics

for purposes of advertising, market research and design of our website, we may create user profiles using pseudonyms. The user profiles, can not be merged with data about the bearer of the pseudonym. You have the right to object to this use of your data. Please direct contradiction to the following address which is located in the Contacts:

rs reisen & schlafen GmbH
Balli Damm 39
20095 Hamburg
Email: info@rsreisenundschlafen.com
Tel: +49 (0) 40 8821537 70

  1. Disclosure of personal data

-In Summary-

Those of you in the course of using our service (eg by searching of accommodation or (package) travel in the search or entering your personal data for the purpose of booking request) indicated personal data is used by us for purpose-related conduct which is initiated through the customer.  This may require your personal information by contracted tour company to the extent necessary in order to make a booking. For the settlement of payments, your payment details may be shared to the agency/bank/ financial institution responsible for securing payment.

-More accurate-

A transfer of your personal data to third parties occurs solely as part of contract management service partners, such as the staff responsible for payment matters financial / payment / credit institution and the staff responsible for booking travel companies in order to facilitate a smooth booking and payment process. It is also possible that when paying by credit card a chargeback claim by you or by the credit card holder may be submitted. In such a case it might be necessary in order to process this request, to share certain details of your booking request to the payment provider and the respective financial / payment / credit institution. We further provide any necessary information to the respective financial / payment / credit institution where there is the suspicion on our part that fraudulent activities have taken place or in order to prevent this from the outset.

However, the volume of data transmitted is limited to the respective required minimum in the case of transfer of personal data to third parties. With completion of booking and the contract and full compensation payment  further use, your data will be blocked and deleted after the tax and commercial storage periods, unless you have expressly consented to the further use of your data. If you have given us personal data, you can change them at any time by notifying us again. Please contact us at the following address:

rs reisen & schlafen GmbH
Balli Damm 39
20095 Hamburg
Email: info@rsreisenundschlafen.com
Tel: +49 (0) 40 8821537 70

  1. Hypertext links

Our websites contains hypertext links to other websites. We are not responsible for compliance with data protection regulations on these websites and accept no responsibility for their content.

  1. Data security / liability

We protect the security of your personal information through the use of technical procedures. However, errors in data transmission and data loss or unauthorized access -through changes by third persons can not be completely prevented. We are therefore not liable if unauthorized third parties change or destroy data.

  1. SSL Encryption

For security reasons and to protect the transmission of confidential content our site employs SSL encryption. This can be recognized by lock icon that appears in the address bar of your browser and a change from http: // to https: // takes place. This is to ensure that data which is in turn transmitted to us can not be read by third parties.

  1. Cookies

To extend the functionality of our website and to make the use more comfortable for you, we use “cookies”. These are small text files that are stored on your device and that stores your browser, unless you have disabled the storage of “cookies” in your browser settings. This does not harm your device and does  not contain viruses. It can be stored on your computer when you visit our website data with the help of these “cookies”. Other “cookies” on our website mostly so-called “session cookies” used during a session will be deleted after the browser session. These remain stored on your device until you delete them manually. This ” cookies “allows us to recognize your browser the next time you visit. You can make settings for it in your browser settings. You have been informed through the setting “informed cookies ” in advance, and these can only be generally excluded in individual. Furthermore, you can also enable automatic delete function when you close your browser’s settings.

Entirely disabling “cookies” limits the range and the functionality of our site.

  1. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ( So-called “Google”). Google Analytics uses. “Cookies” are text files that are stored on your computer in order to analyze how users use the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. In the case of activation of IP anonymization on this website, your IP address will be truncated within Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and it will be shortened there after. On behalf of the operator of this website Google will use this information to evaluate your use of the website, compiling reports on website activity and providing other with website and internet related services to the website operator. The data transmitted by your browser as part of Google Analytics IP address will not be merged with other Google data. You may refuse the use of cookies by adjusting your browser software; however, we point out that you may be able to fully use all the features of this site in this case. You can also extend the coverage of the data generated by the cookie about your use of the site to Google and the processing of these data by Google prevent by the (at the following link: http://tools.google.com/dlpage/gaoptout?hl=de) download available browser plug-in and install it.

  1. Google AdSense

This website uses Google AdSense, a service for including advertisements from Google Inc. ( “Google”). Google AdSense uses. “Cookies”, text files that are stored on your computer, to help analyze how users use the site. Google AdSense also uses so-called Web beacons (invisible images). Through this web beacons, information can be evaluated as the visitor traffic on these pages.

The information generated by cookies and web beacons on this website (including your IP address) and delivery of advertising formats are transmitted in the USA and stored on a Google server. This information can be passed on from Google to contractors of Google. Google will not associate your IP address with other data stored by you.

You may refuse the use of cookies by selecting the appropriate settings on your browser; however, we point out that you may not be able to use all features of this website in this case. By using this website you consent to the processing of data about you by Google in the manner described and for the aforementioned purpose.

  1. Social networks

-Facebook-

On our website uses plugins of the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA integrated. You agree to use the Facebook plugin when you click on or go to the Facebook logo or the “Like Button” ( “Like”) on our side. An overview of the Facebook plugins here: http://developers.facebook.com/docs/plugins/ If you visit our sites a direct connection between your browser and the Facebook server  is made using the plugin. Facebook receives the information that you have visited with your IP address, our. If you click on the Facebook Button” while you are logged into your Facebook account, you can link the content of our pages on your Facebook profile. This allows Facebook to assign your visit to our site to your user account. We point out that we as providers of the sites no knowledge of the content of the transmitted data and use them through Facebook.

For more information, see the privacy policy of Facebook http://de-de.facebook.com/policy.php If you do not wish that Facebook can assign to visit our pages to your Facebook account, you log out of your Facebook account.

-Twitter-

On our website are functions of the service Twitter. These functions are offered by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. The use of Twitter and the “Re-Tweet” function links the web pages you visit with your Twitter account and this gives other users known. During this process, data is transmitted to Twitter.

At this point we pointed out that we as providers of the sites no knowledge of the content of the transmitted data and use them through Twitter. For more information, see the privacy statement of Twitter http://twitter.com/privacy.Your privacy settings on Twitter, you can in the account settings under http://twitter.com/account/settings change.

-Google + –

Our website uses the Google “+1” button, the operator of which is the Google Inc. 1600 Amphitheater Parkway, Mountain View, CA 94043. Google “+1” button is marked with the logo +1.

When you visit a page of our website that contains the Google “+1” button, your browser establishes a direct connection to the servers of Google. The content of the plugin is transferred from Google directly to your browser and integrated into the website.

By integrating the plugin, Google receives the information that you have accessed  to the corresponding page of our website. If you are logged in Google, Google can assign the visit to your Google Account. If you press the “+1” button, the corresponding information from your browser is sent directly to Google and stored there.

For the purpose and scope of data collection and the further processing and use of data by Google as well as your rights and ways to protect your privacy, please see the privacy policies on Google.

If you do not want Google to get information about you via our website, you must log out before you visit our website on Google.

-Xing-

Our website uses functions of the network XING. Provider, XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany. Every time a our pages that contain features of Xing to connect to servers Xing is made. Storage of personal data is carried out according to our knowledge. In particular, no IP addresses are stored or analyzed usage patterns.

Further information on data protection and the Xing Share button, see the privacy policy of Xing under https://www.xing.com/app/share?op=data_protection

-LinkedIn-

Our website may use social plugins ( “Plugins”) the social network “LinkedIn”, which from LinkedIn Corporation 2029 Stierlin Court, Mountain View , CA 94043 is operated. The plugins are marked with a logo or the LinkedIn “LinkedIn social plug”. If you visit a page of the trade show Dusseldorf GmbH, which contains such a plugin, is set up by clicking the icon a direct connection to the servers of LinkedIn. The content of the plugin is from LinkedIn directly to your browser and integrated into the website. By integrating the plugin, LinkedIn receives the information that you have accessed the corresponding page of our website. If you are logged in LinkedIn, LinkedIn can assign to visit your LinkedIn account. If you interact with the plugins, for example, make a comment, the corresponding information from your browser is sent directly to LinkedIn and stored there. The purpose and scope of data collection and further processing and use of data by LinkedIn as well as your rights and ways to protect your privacy, please http://www.linkedin.com/legal/privacy-policy.If you do not want to LinkedIn collects data about you via our website at using the plugin, you must log out before you visit our website on LinkedIn.

-Tumblr-

This offer uses the buttons of the service tumbler. These buttons are offered by Tumblr, Inc., 35 East 21st Street, 10th Floor, New York, NY 10010, USA,hilfe@tumblr.com.They are recognizable by term “Tumblr”. Using the buttons, it is possible to contribute or side of this offer to share on Tumblr or follow the seller on Tumblr.

When a user visits a web page of this website which contains such a button, their browser will connect directly to the servers of Tumblr. The contents of the Share buttons is transmitted from Tumblr directly to the user’s browser. The provider has therefore no impact on the amount of data using Tumblr and informs the user according to his knowledge. After this the IP address of the user is only transmitted with the URL of the relevant website in respect of the button, but not for other purposes than the appearance of the button used.

For more information, please refer to the privacy policy of Tumblr www.tumblr.com/policy/de/privacy.

-Instagram-

also involved in our presence functions is the service Instagram. These functions are offered by the Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA integrated. If you are logged into your Instagram account you can, by clicking on Instagram buttons, connect the contents of these pages with your Instagram profile. This allows Instagram to assign your visit to our pages to your user account. We point out that we as providers of the sites no knowledge of the content of the transmitted data and use them through Instagram.

For more information, refer to the privacy policy of Instagram: http://instagram.com/about/legal/privacy/

  1. Finally

-Right to information-

According to the Federal Data Protection Act (§ 34 BDSG) you have a royalty-free right to information about your stored data and their origin, about the recipients at transfer of your data as well as the purpose of storing your data. Contact us for this purpose, please use the end of this privacy policy “called To contact when exercising above rights-” with contact details above.

-Rectification / blocking / erasure-

You can also contact according to the Federal Data Protection Act (§ 35 Act), if necessary the right to correct, block or delete your data. Contact us for this purpose, please use the end of this privacy policy “called To contact when exercising above rights-” with contact details above.

-To contact when exercising the above-mentioned rights-

For questions regarding the collection, processing or use of personal information, the disclosure, correction, blocking or deletion of data and revocation of consent, please contact the following, is located in the Contacts, Address:

rs reisen & schlafen GmbH
Balli Damm 39
20095 Hamburg
email: info@rsreisenundschlafen.com
Tel: +49 (0) 40 8821537 70