Overview of the applicable terms and conditions (GTC)
Contents
A) Preliminary note
Principles
Dear Travel customer,
please give the information below your attention. Here are some explanations on key below terms regularly used:
Organizers | a travel package will consist of at least two, booked in advance, certain individual services and as whole offers (651a BGB §), for example hotel and flight in a pre-bundling. Contractors will be considered the traveler and the organizer of the trip. In which case an insurance certificate will be issued (§ 651k BGB). The travel agency can – in certain exceptions – also be organizers of the trip. |
Broker | is the one that mediates the travel services between the traveler and the organizer of the trip (§§ 675, 631 BGB). The travel agency is the tour usually mediator. |
Service provider | is one who renders a service in the travel contract, so the hotel, airline, etc. |
travel legislation | is the consumer protection law pursuant to § 651a ff. BGB in the initiation and implementation of a (package) trip and regulates the relationship between the traveler and the Tour the trip. For travel individual services travel contract law is applicable if holiday rentals, hotel rooms, mobile homes, etc. are offered by the same organizer. |
As soon as a package holiday is booked, the terms and conditions of the tour operator must be observed, through the agency over which it has been booked. Unless booked through an established travel agent ,the Terms and Conditions must be observed for the mediation. If individual services have been booked, such as transport or accommodation separately, please refer to the terms and conditions of the respective service provider. If a package tour has been booked through this website a package tour, please refer to our BookingConditions. If booking a package holiday offered by us, please note our general travel conditions. The terms and conditions of the other operators, service providers or suppliers are made available in that particular reservation.
B) Use of proportion in terms of the use of this website
Please also see the Terms of Use for this site, the general principles of the use of the website and the privacy statements included, and any supplemented information apply to the following provisions.
Below
C) our mediation conditions for the cases in which we are mediators of the trip or power,
D) ourTerms and Conditions for the cases in which we are self-organizers of the trip |
C) mediation and Conditions
1. Scope |
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These terms and conditions apply to our mediation services. The users of the website can here examine the availability of travel and other services according to thier wishes and information and book travel and other services. Additional facilities include general travel information and instructions are also available. | |||||||||
2. arranging travel and other services for third parties |
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3. Service fee |
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4. inclusion of standard terms of operators and service providers |
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The contractual relationship between the customer and the operator or provider who settled these terms of contract and the general terms and conditions (GTC) of the organizer or provider, or their service providers apply. These terms and conditions and the general terms and conditions (GTC) are named in the various invitations to tender and made available. Therein can lie, for example, payment terms, provisions on due date, liability, cancellation, modification and reimbursement as well as other rights and obligations to be regulated. The customer is obliged to inform themselves as to the precise content of the applicable contractual terms and terms and conditions (GTC) in the offered information, especially if provided by playing on the site. Ignorance of the terms can not used as an argument by customer but must is a reasonable manner advise themselves of available contract terms and conditions. | |||||||||
5. Customer Obligations |
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Any deficiencies in our placement services must be reported to us without any delay. We must be given the opportunity to remedy the situation. Without this, no fault can be applied and all claims by the customer under the agency contract, insofar as reasonable remedy would have been possible through us. Remain unaffected claims of known liability. | |||||||||
6. Insurance |
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We refer the possibility and the possible need for the conclusion of appropriate insurance, especially
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7. Payment of the price |
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8. liability |
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D) Travel Conditions
Preamble: |
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Please note that this trip following conditions apply only to cases in which we organizer of your booked travel within the meaning of § 651 para. 1 BGB. Please read this particular thein Part A) Preliminary principles set outnotes the conditions under which the organization of a (package) is present trip. | |||||||||||||||||
1. Conclusion of the travel contract |
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2. services and service changes |
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3. Payment of the price and delivery of travel documents |
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4. price increase |
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5. Cancellation by the customer prior to departure (cancellation fees) and rebooking |
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a) for air travel packages:
b) Cruises:
c) vacation villas and apartments :
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Services 6. Unused |
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In undrawn properly offered services due to premature return or other compelling reasons, we will strive to reimbursement of these from the service providers. The obligation does not apply if it is totally insignificant or if legal or official regulations preclude it. | |||||||||||||||||
7. Termination by us for reasons in the behavior of the traveler |
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We can after the start of the journey cancel the contract without notice
ifyou bother making the journey sustained despite a warning or behave contrary to the contract to such an extent that immediate termination of the contract is justified. Despite our notice, we reserve the right to the full fare; However, we must be credited the value of the expenses saved and the benefits we obtain from other use of unused capacity, including the amounts credited by our service providers. |
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8. Cancellation due to not reaching the minimum number of participants |
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9. Customer Responsibilities |
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10. Exclusion of claims and limitation |
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11. Passport, visa and health regulations |
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12. Duty to identity of the operating air carrier |
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According to EU Regulation 2111/2005, the organizer is obliged to inform the traveler when booking about the identity of the operating carrier of all services to be provided in connection with the booked holiday air transportation services. If unclear, the operating airline, first is probably the operating carrier to identify and then to inform the traveler accordingly as soon as the operating airline is established. With a change of operating carrier, the organizer has to inform the subscriber without delay. The information about the operating airline within the meaning of EC Regulation 2111/2005 does not establish a contractual right to the implementation of air transport with the said airline and does not therefore guarantee travel, unless an assurance results from the travel contract exists. As far as it is contractually permissible and, the organizer is a change of airline expressly reserved.
Published by the European Commission on the basis of EC Regulation 2111/2005 “Community list” of unsafe airlines is available on the website http://ec.europa.eu/transport/air-ban/ available. |